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Helpdesk Maintenance Announcement

June 24, 2023 at 2:30 PM UTC


Our support ticket helpdesk will be inaccessible during a scheduled maintenance window starting at 14:30 UTC / 10:30 AM EST. Customers who require support during this window can utilize livechat through https://www.hawkhost.com.

Status Update (2023-06-25 00:45:00 UTC): Customers can now reach our team via email for assistance. Please use the following emails depending on your inquiry:

Support: [email protected]

Sales/Billing: [email protected]

Abuse: [email protected]

Access to view active and resolved support tickets through the client area will be restored soon.

Status Update (2023-06-27 19:30:00 UTC): Access to view active and resolved support tickets are now available through the client area at https://my.hawkhost.com

Last updated: October 7, 2023 at 7:49 PM UTC