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Hong Kong Network Event

October 7, 2023 at 12:52 AM UTC

Hong Kong, HKG Cloud Hong Kong, HKG Shared

Resolved after 8h 13m of downtime. October 7, 2023 at 9:05 AM UTC

Identified - We’re currently investigating network issues affecting our Hong Kong location. Once we have further information we will provide an update.

Update 10-07-2023 01:19:00 UTC – This is still an ongoing issue. Data center specialists are on-site to investigate the cause of this issue. Once we have further information, we will be providing it.

Update 10-07-2023 09:03:34 UTC - RESOLVED – We greatly appreciate your patience while this issue was resolved. At this time connectivity has been fully restored. If you are still experiencing issues with any services in Hong Kong please contact our support team through email ([email protected]) or helpdesk (https://my.hawkhost.com/submitticket.php).

Last updated: March 20, 2024 at 2:06 PM UTC