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Los Angeles Data Center Migration

February 14, 2025 at 1:00 PM UTC

Los Angeles, CA Cloud Los Angeles, CA Shared

Resolved after 17h 15m of downtime. February 15, 2025 at 6:15 AM UTC

Scheduled - On February 14th 2025 at 5:00AM PST (13:00 UTC) Hawk Host engineers will begin shutting down all services within our Los Angeles CA USA data center to perform scheduled maintenance. This status page event will be used to provide updates throughout the scheduled maintenance period.

Update (13:38 UTC 02/14/25) - This scheduled maintenance is now in progress. All services within our Los Angeles facility will be inaccessible. Updates will be provided on this page throughout the maintenance window.

Update (15:05 UTC 02/14/25) - Our engineering team has finished the shutdown of all customer services. The on-site team is now preparing to unrack and move the physical hardware to the new facility.

Update (17:10 UTC 02/14/25) - The hardware is being transported to the new facility now. Upon arrival, the gear will be unloaded from the truck, and the on-site team will begin racking & cabling the hardware in the new data center.

Update (18:32 UTC 02/14/25) - The hardware has arrived at our server racks, and the on-site team is organizing it. Racking and cabling will start shortly.

Update (21:24 UTC 02/14/25) - The on-site team is continuing to rack and cable our hardware. Once this work is completed, our engineering team will ensure proper configurations and system health. Once we complete all configuration and health checks, we will then begin restoring customer hosting services.

Update (00:05 UTC 02/15/25) - The on-site team is continuing to rack and cable hardware. Our engineering team is beginning the process of restoring network connectivity. After network is restored, we will proceed with our system health checks.

Update (02:10 UTC 02/15/25) - The initial racking and cabling process has been completed. Our engineering team is currently working on restoring network connectivity to all hardware.

Update (04:25 UTC 02/15/25) - Our engineering team remains focused on restoring full network connectivity to all hardware, and they are currently reviewing all configurations. After this process is completed, we will begin restoring customer hosting services.

Update (05:36 UTC 02/15/25) - We are beginning the process of restoring access to customer hosting services.

Resolved (06:15 UTC 02/15/25) - The migration is complete and all services are online. If you are experiencing any issues, please contact support.

Last updated: February 15, 2025 at 6:28 AM UTC