Los Angeles Network Performance Issues

Los Angeles, CA Cloud Los Angeles, CA Shared

🔍 Investigating (21:16:33 UTC 09/12/26) - We are aware of a network performance issue impacting some customers in our Los Angeles location. Affected customers may experience elevated latency or intermittent packet loss over certain routes while our networking team investigates what appears to be an issue with one of our upstream providers.

We will provide updates as soon as more information is available. Thank you for your patience.

🛠️ Identified (21:36:16 UTC 09/12/26) - We have identified the issue as an upstream problem with Cogent impacting traffic across the West Coast. Our networking team is still investigating alongside Cogent, and affected customers may continue to see elevated latency or intermittent packet loss over certain routes until this is resolved.