All Systems Operational
Amsterdam NL   Operational
Dallas, TX   Operational
Hong Kong   Operational
Los Angeles, CA   Operational
New York City, NY   Operational
Singapore   Operational
Toronto, CA   Operational
Washington, DC   Operational
Main Website   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 21, 2018

No incidents reported today.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018
Resolved - This issue is now fully resolved.
Jun 18, 12:34 EDT
Monitoring - Network connectivity has been restored. We'll be monitoring this issue for the next few hours.
Jun 17, 23:18 EDT
Update - Here is the official status / update from our upstream provider:

At 17-Jun-2018 11:40 PM UTC, the active chassis' management module (supervisor) of the frontend customer router fcr01a.sng01 experienced a service fault. Issue is still ongoing and is currently being looked into. During this period, customer servers and virtual server instances behind this router are expected to experience network degradation / loss of connectivity on the frontend public network. Network engineers are working together with vendor engineers to mitigate the issue.
Jun 17, 22:48 EDT
Update - We're still waiting for a status update from our upstream provider regarding this issue. We'll post another update once we have more information.
Jun 17, 21:23 EDT
Update - Our upstream provider in Singapore has confirmed the network issue resides on their end. There is currently no ETA for resolution.
Jun 17, 20:25 EDT
Investigating - We're currently investigating network issues affecting our Singapore location.
Jun 17, 19:42 EDT
Jun 16, 2018

No incidents reported.

Jun 15, 2018
Resolved - We now consider this issue resolved. Thank you to all customers for their patience during this outage.
Jun 15, 19:51 EDT
Monitoring - At this time connectivity has been restored to our Dallas network. We will continue to monitor the situation to ensure no other issues occur.
Jun 15, 19:18 EDT
Update - Our upstream network provider is still investigating the issue at this time
Jun 15, 18:47 EDT
Identified - This appears to be an upstream provider network issue. We are working with them to restore connectivity ASAP. Thank you for your patience.
Jun 15, 18:11 EDT
Investigating - Our team is investigating a network issue impacting our Dallas datacenter.
Jun 15, 17:48 EDT
Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.

Jun 7, 2018

No incidents reported.