Incident history

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2026 (12)

September 12, 2026 at 9:16 PM UTC

Los Angeles Network Performance Issues

Resolved after 2h 56m of downtime

August 23, 2026 at 1:41 AM UTC

Los Angeles Network Performance Issues

Resolved after 14m of downtime

August 13, 2026 at 9:10 PM UTC

Domain Registration Partner Issues (Modifications + New Registrations)

Resolved after 1h 12m of downtime

July 10, 2026 at 11:00 AM UTC

Singapore Network Connectivity Issues

Resolved after 1h 57m of downtime

July 8, 2026 at 9:10 PM UTC

cPanel Licensing Issue

Resolved after 1h 36m of downtime

June 26, 2026 at 5:35 AM UTC

Dallas TX Connectivity Issue

Resolved after 1h 50m of downtime

May 25, 2026 at 10:00 AM UTC

Dallas TX Scheduled Maintenance (Isolated Impact)

Resolved after 1h 1m of downtime

April 23, 2026 at 4:50 PM UTC

Client Area Maintenance  ℹ

Ongoing Maintenance - my.hawkhost.com is currently undergoing maintenance. During this time the client area may be intermittently unavailable and you may be unable to log in, place orders, or manage … April 2, 2026 at 9:06 PM UTC

Help Desk Scheduled Maintenance  ℹ

Scheduled Maintenance - We are performing scheduled maintenance on our help desk system. During this time, the help desk will be unavailable and you will be unable to submit or view support tickets. … March 7, 2026 at 11:44 PM UTC

Dallas Network Packet Loss over Certain Routes

Resolved after 1h 15m of downtime

February 26, 2026 at 4:19 PM UTC

Los Angeles Network Connectivity Issues

Resolved after 1h 26m of downtime

February 4, 2026 at 3:57 AM UTC

Singapore Network Connectivity Issues

Resolved after 1h 14m of downtime

2025 (6)

November 30, 2025 at 10:00 PM UTC

Amsterdam Network Connectivity Issues

Resolved after 3h 48m of downtime

November 21, 2025 at 11:29 AM UTC

Singapore Network Connectivity Issues

Resolved in under a minute

October 8, 2025 at 7:10 AM UTC

Los Angeles Network Connectivity Issues

Resolved after 1h 10m of downtime

August 5, 2025 at 4:40 AM UTC

New York Network Issues

Resolved after 2h 51m of downtime

May 1, 2025 at 1:23 AM UTC

New York Network Routing Issues

Resolved after 22m of downtime

February 14, 2025 at 1:00 PM UTC

Los Angeles Data Center Migration

Resolved after 17h 15m of downtime

2024 (1)

March 20, 2024 at 10:00 AM UTC

Los Angeles Voxility Outage

Resolved after 2h 54m of downtime

2023 (7)

October 7, 2023 at 3:33 PM UTC

Hong Kong Network Event

Resolved after 3h 37m of downtime

October 7, 2023 at 12:52 AM UTC

Hong Kong Network Event

Resolved after 8h 13m of downtime

July 17, 2023 at 5:15 PM UTC

Client Area Maintenance

Resolved after 5m of downtime

July 16, 2023 at 2:48 PM UTC

Client Area Availability Issues

Resolved after 7m of downtime

July 10, 2023 at 10:40 PM UTC

New York Network Event

Resolved after 55h 47m of downtime

June 24, 2023 at 2:30 PM UTC

Helpdesk Maintenance Announcement  ℹ

Our support ticket helpdesk will be inaccessible during a scheduled maintenance window starting at 14:30 UTC / 10:30 AM EST. Customers who require support during this window can utilize livechat … February 5, 2023 at 7:06 PM UTC

Toronto Network Event

Resolved after 4h 56m of downtime